@font-face{font-family:Input Mono;src:url(/assets/InputMono-Regular-D2f0E9jF.ttf)format("truetype");font-weight:100 900;font-style:normal;font-display:swap}@font-face{font-family:Input Sans;src:url(/assets/InputSans-Regular-Cv9TEMYR.ttf)format("truetype");font-weight:100 900;font-style:normal;font-display:swap}:root{--font-mono:"Input Mono", "Roboto Mono", "JetBrains Mono", "Cascadia Code", ui-monospace, "SFMono-Regular", "Consolas", monospace;--font-sans:"Input Sans", "Segoe UI", "Inter", system-ui, -apple-system, sans-serif;font-family:var(--font-mono);--bg:#fff;--bg-page:#fbfbfd;--panel:#fff;--panel-soft:#f5f7fc;--surface:#f4f7fe;--surface-alt:#f7f8fb;--line:#e9ebf1;--line-strong:#dfe2ea;--ink:#10141d;--ink-soft:#2a3140;--muted:#8b93a4;--muted-soft:#aab0bd;--blue:#2f6fe0;--blue-ink:#1f5fd0;--blue-soft:#e7eefc;--blue-tint:#dbe7fb;--blue-row:#eef4fe;--green-soft:#d8eede;--green-ink:#2f7d4f;--pink-soft:#fbe0e3;--pink-row:#fdeef0;--pink-ink:#c0455a;--purple-soft:#ece0f8;--purple-tint:#e7ddf6;--purple-row:#f7eefc;--purple-ink:#7d4fb0;--warning:#c58b00;--danger:#c24b27;--success:#2d8a51;--radius-lg:22px;--radius-md:16px;--radius-sm:12px;--shadow-soft:0 14px 30px #141c300f;--shadow-card:0 10px 24px #141c300d;color:var(--ink);--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font-weight:400;line-height:1.55}*{box-sizing:border-box}body{min-width:320px;min-height:100vh;color:var(--ink);background:var(--bg-page);margin:0}.hero-copy,.section-heading p,.empty-state p,.prose-block,.segment-card p,.qa-panel-copy,.qa-field-helper,.coaching-card p,.concern-card p,.routing-meta,.upload-selection p{font-family:var(--font-sans)}button,input,select,textarea{font:inherit}button{background:var(--ink);color:#fff;letter-spacing:.01em;cursor:pointer;border:1px solid #0000;border-radius:12px;padding:.8rem 1.15rem;font-weight:600;transition:transform .14s,opacity .14s,background .14s,box-shadow .14s}button:hover{transform:translateY(-1px)}.secondary-button{border-color:var(--line-strong);color:var(--ink);box-shadow:none;background:#fff}.secondary-button:hover{background:var(--surface-alt)}.small-button{border-radius:10px;min-height:38px;padding:.5rem .85rem;font-size:.82rem;line-height:1}.button-with-icon{justify-content:center;align-items:center;gap:.5rem;display:inline-flex}button:disabled{opacity:.5;cursor:not-allowed;transform:none}input,select,textarea{border:1px solid var(--line-strong);width:100%;color:var(--ink);background:#fff;border-radius:12px;outline:none;padding:.7rem .9rem;font-size:.95rem;line-height:1.5}textarea{resize:vertical;min-height:96px;line-height:1.6}option{color:var(--ink);background:#fff}input::placeholder,textarea::placeholder{color:var(--muted-soft)}input:focus,select:focus,textarea:focus{border-color:var(--blue);box-shadow:0 0 0 4px var(--blue-soft)}#root{width:100%}.app-shell{background:var(--bg);align-items:stretch;min-height:100vh;display:flex}.app-shell *,.app-shell :before,.app-shell :after{box-sizing:border-box}.app-shell h1,.app-shell h2,.app-shell h3,.app-shell h4,.app-shell p,.app-shell pre,.app-shell small,.app-shell label,.app-shell strong,.app-shell span{color:inherit}.app-shell section,.app-shell article,.app-shell header,.app-shell main,.app-shell form,.app-shell div{min-width:0}.app-shell small{display:block}.app-shell pre{white-space:pre-wrap;word-break:break-word}.app-shell ::selection{background:var(--blue-soft);color:var(--ink)}.sidebar{border-right:1px solid var(--line);background:#fff;flex-direction:column;flex:0 0 248px;align-self:flex-start;gap:1.25rem;width:248px;height:100vh;padding:1.4rem 1.1rem;display:flex;position:sticky;top:0}.sidebar-brand{flex-direction:column;align-items:center;padding:.6rem .5rem 1rem;display:flex}.brand-eye{flex:none;width:150px;height:auto}.sidebar-brand .brand-eye{width:92px}.sidebar-nav{flex-direction:column;gap:.4rem;display:flex}.sidebar-foot{margin-top:auto}.nav-item{text-align:left;width:100%;color:var(--ink-soft);box-shadow:none;letter-spacing:.06em;text-transform:uppercase;background:0 0;border:1px solid #0000;border-radius:12px;align-items:center;gap:.7rem;padding:.7rem .85rem;font-size:.82rem;font-weight:500;display:flex}.nav-item:hover{background:var(--surface);transform:none}.nav-item-active{background:var(--ink);color:#fff}.nav-item-active:hover{background:var(--ink)}.nav-icon{flex:none;width:18px;height:18px}.app-main{flex-direction:column;flex:auto;gap:1.4rem;min-width:0;padding:1.5rem clamp(1rem,3vw,2.4rem) 3rem;display:flex}.topbar{justify-content:space-between;align-items:center;gap:1rem;display:flex}.topbar-search{flex:auto;max-width:520px;position:relative}.topbar-search-icon{width:18px;height:18px;color:var(--muted);pointer-events:none;position:absolute;top:50%;left:.85rem;transform:translateY(-50%)}.topbar-search input{background:var(--surface-alt);border-color:#0000;border-radius:999px;padding-left:2.6rem}.topbar-search input:focus{background:#fff}.topbar-user{align-items:center;gap:.75rem;display:flex}.topbar-account-button{border-radius:var(--radius-md);color:inherit;box-shadow:none;background:0 0;border:0;padding:.25rem}.topbar-account-button:hover,.topbar-account-button.is-active{background:var(--surface-alt)}.topbar-account-button:focus-visible{outline:2px solid var(--blue);outline-offset:2px}.topbar-user-text{text-align:right;line-height:1.2}.topbar-user-text strong{text-transform:uppercase;letter-spacing:.04em;font-size:.88rem;font-weight:600;display:block}.topbar-user-text span{color:var(--muted);font-size:.74rem}.topbar-avatar{background:var(--blue-tint);width:42px;height:42px;color:var(--blue-ink);border-radius:999px;flex:none;place-items:center;font-size:.85rem;font-weight:600;display:grid}.dashboard-head{justify-content:space-between;align-items:flex-start;gap:1.5rem;display:flex}.dashboard-head-title{align-items:flex-start;gap:.85rem;display:flex}.dashboard-head-icon{width:40px;height:40px;color:var(--ink);flex:none;place-items:center;display:grid}.dashboard-head-icon .nav-icon{width:26px;height:26px}.dashboard-head h1,.auth-card h1{letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:clamp(1.4rem,2.4vw,1.9rem);font-weight:500}.hero-copy{max-width:60ch;color:var(--muted);margin:.35rem 0 0;font-size:.84rem}.dashboard-head-actions{flex:none}.hero-graphic{flex-direction:column;gap:1.1rem;display:flex}.hero-bars{align-items:flex-end;gap:1.25rem;min-height:340px;display:flex}.hero-bar-col{flex-direction:column;flex:1 1 0;justify-content:flex-end;gap:.6rem;height:100%;display:flex}.hero-bar-label{text-transform:uppercase;letter-spacing:.08em;color:var(--muted);font-size:.72rem;line-height:1.25}.hero-bar-group{border-radius:var(--radius-lg);background:var(--surface);flex-direction:column;justify-content:flex-end;min-height:92px;padding:1.25rem 1.4rem;display:flex}.hero-bar-group strong{letter-spacing:-.02em;font-size:clamp(2.4rem,6vw,4.6rem);font-weight:500;line-height:.95}.hero-bar-positive{background:var(--blue-tint)}.hero-bar-neutral{background:var(--purple-tint)}.hero-bar-negative{background:var(--pink-soft)}.hero-bar-default{background:var(--surface)}.hero-strip{border-radius:var(--radius-md);background:var(--surface-alt);flex-wrap:wrap;align-items:center;gap:2.5rem;padding:1rem 1.25rem;display:flex}.hero-collapse{margin-right:auto}.hero-strip-stat{align-items:center;gap:1rem;display:flex}.hero-strip-label{flex-direction:column;gap:.05rem;display:flex}.hero-strip-label span{text-transform:uppercase;letter-spacing:.07em;color:var(--ink-soft);font-size:.7rem;line-height:1.2}.hero-strip-label small{text-transform:lowercase;letter-spacing:.04em;color:var(--muted);font-size:.66rem}.hero-strip-value{grid-template-columns:auto auto;align-items:center;column-gap:.3rem;display:grid}.hero-strip-value strong{letter-spacing:-.01em;grid-row:1;font-size:1.9rem;font-weight:500}.hero-strip-value .icon-trend{grid-row:1;width:1.1rem;height:1.1rem}.hero-strip-value small{color:var(--muted);grid-area:2/2;margin-top:-.2rem;font-size:.66rem}.icon-trend.trend-blue{color:var(--blue)}.icon-trend.trend-purple{color:#9b7fd1}.icon-trend.trend-muted{color:var(--muted)}.hero-strip-visible{margin-left:auto}.layout{gap:1.25rem;display:grid}.panel{background:0 0;border:none;border-radius:0;padding:0}.section-heading{margin-bottom:1.1rem}.section-heading h2{letter-spacing:.06em;text-transform:uppercase;margin:0;font-size:clamp(1.6rem,3vw,2.3rem);font-weight:500}.section-heading p{color:var(--muted);margin:.4rem 0 0;font-size:.84rem}.eyebrow{text-transform:uppercase;letter-spacing:.18em;color:var(--blue);margin:0 0 .5rem;font-size:.72rem}.empty-state p,.status-strip span{color:var(--muted)}.explorer-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:.75rem;margin-bottom:1rem;display:flex}.export-button{background:var(--surface-alt);color:var(--ink);letter-spacing:.04em;text-transform:uppercase;box-shadow:none;border:1px solid #0000;border-radius:10px;align-items:center;gap:.5rem;padding:.55rem .9rem;font-size:.8rem;display:inline-flex}.export-button:hover{background:var(--surface)}.icon-extlink{width:.95rem;height:.95rem;color:var(--blue);flex:none}.grid-form{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.grid-form label{color:var(--ink);gap:.45rem;display:grid}.full-width{grid-column:1/-1}.filters{border-radius:var(--radius-md);background:var(--surface-alt);grid-template-columns:repeat(auto-fit,minmax(160px,1fr));align-items:start;gap:.65rem;margin-bottom:1.25rem;padding:.85rem;display:grid}.filters input,.filters select{background:#fff;border-radius:999px;min-height:46px;font-size:.82rem}.filters button{border-radius:999px;min-height:46px}.refresh-button{background:var(--ink);color:#fff;gap:.55rem}.icon-refresh{flex:none;width:1rem;height:1rem}.icon-refresh-spin{animation:.8s linear infinite refresh-spin}@keyframes refresh-spin{to{transform:rotate(360deg)}}@media (width>=760px){.filters input:first-child{grid-column:span 2}}.multi-select{min-width:0;position:relative}.multi-select summary{border:1px solid var(--line-strong);width:100%;min-height:46px;color:var(--ink);cursor:pointer;background:#fff;border-radius:999px;gap:.1rem;padding:.45rem 1rem;list-style:none;display:grid}.multi-select summary::-webkit-details-marker{display:none}.multi-select summary span{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:.66rem;line-height:1.1}.multi-select summary strong{text-overflow:ellipsis;white-space:nowrap;min-width:0;font-size:.85rem;font-weight:500;overflow:hidden}.multi-select[open] summary{border-color:var(--blue);box-shadow:0 0 0 4px var(--blue-soft)}.multi-select-panel{inset-inline:0;z-index:20;border:1px solid var(--line-strong);border-radius:var(--radius-sm);max-height:260px;box-shadow:var(--shadow-soft);background:#fff;padding:.35rem;position:absolute;top:calc(100% + .35rem);overflow:auto}.multi-select-search{z-index:1;border-radius:10px;margin-bottom:.35rem;padding:.6rem .75rem;font-size:.88rem;position:sticky;top:0}.multi-select-option{color:var(--ink);cursor:pointer;border-radius:10px;align-items:center;gap:.55rem;padding:.5rem .6rem;display:flex}.multi-select-option:hover{background:var(--surface)}.multi-select-option input{width:auto;margin:0;padding:0}.multi-select-option span{overflow-wrap:anywhere;min-width:0;font-size:.85rem}.multi-select-empty{color:var(--muted);padding:.65rem;font-size:.88rem}.score-summary-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:.75rem;margin-bottom:1rem;display:grid}.score-summary-grid article{border:1px solid var(--line);border-radius:var(--radius-sm);background:var(--surface);gap:.3rem;padding:.9rem 1rem;display:grid}.score-summary-grid span,.score-summary-grid small{color:var(--muted);text-transform:uppercase;letter-spacing:.06em;font-size:.72rem}.score-summary-grid strong{color:var(--ink);font-size:1.4rem;font-weight:500;line-height:1}.report-page{min-width:0}.report-heading{justify-content:space-between;align-items:flex-end;gap:1.5rem;margin-bottom:1.25rem;display:flex}.report-heading .section-heading{margin-bottom:0}.report-heading .eyebrow{font-family:var(--font-mono)}.report-range{border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-card);background:#fff;grid-template-columns:repeat(2,minmax(190px,1fr)) auto;align-items:end;gap:.75rem;padding:.85rem;display:grid}.report-range label{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:.72rem}.report-range input{min-height:43px;margin-top:.35rem}.report-range button{min-height:43px}.report-state{border:1px dashed var(--line-strong);border-radius:var(--radius-lg);text-align:center;background:#fff;flex-direction:column;justify-content:center;align-items:center;gap:.55rem;min-height:260px;padding:2rem;display:flex}.report-state p{color:var(--muted);font-family:var(--font-sans);margin:0}.report-error{background:#fff9f7;border-color:#edc5bc}.report-error strong{color:var(--danger)}.report-spinner{border:3px solid var(--blue-soft);border-top-color:var(--blue);border-radius:50%;width:28px;height:28px;animation:.7s linear infinite report-spin}@keyframes report-spin{to{transform:rotate(360deg)}}.report-content{gap:1.25rem;transition:opacity .15s;display:grid}.report-content-loading{opacity:.55;pointer-events:none}.report-summary-grid{grid-template-columns:repeat(5,minmax(0,1fr));gap:1rem;display:grid}.report-summary-grid article,.report-card{border:1px solid var(--line);border-radius:var(--radius-md);box-shadow:var(--shadow-card);background:#fff}.report-summary-grid article{flex-direction:column;gap:.55rem;min-height:132px;padding:1.15rem;display:flex}.report-summary-grid span{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:.72rem}.report-summary-grid strong{margin-top:auto;font-size:clamp(1.7rem,3vw,2.35rem);font-weight:500}.report-card{min-width:0;padding:1.15rem}.report-card-heading{justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:1rem;display:flex}.report-card-heading h3,.report-card-heading p{margin:0}.report-card-heading h3{letter-spacing:.06em;text-transform:uppercase;font-size:1rem}.report-card-heading p,.report-card-heading>span{color:var(--muted);font-family:var(--font-sans);margin-top:.25rem;font-size:.8rem}.sentiment-report-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:1rem;display:grid}.sentiment-report-item{border-radius:var(--radius-sm);background:var(--surface-alt);padding:1rem}.sentiment-report-item>div:first-child{text-transform:capitalize;justify-content:space-between;align-items:center;gap:1rem;display:flex}.sentiment-report-item strong{font-size:1.15rem}.sentiment-progress{background:#e7e9ef;border-radius:999px;height:9px;margin:.8rem 0 .55rem;overflow:hidden}.sentiment-progress span{border-radius:inherit;height:100%;display:block}.sentiment-report-positive .sentiment-progress span{background:var(--green-ink)}.sentiment-report-neutral .sentiment-progress span{background:var(--purple-ink)}.sentiment-report-negative .sentiment-progress span{background:var(--pink-ink)}.sentiment-report-item small{color:var(--muted)}.report-table-wrap{width:100%;overflow-x:auto}.report-table{border-collapse:collapse;width:100%;min-width:1180px;font-size:.78rem}.report-table th,.report-table td{border-bottom:1px solid var(--line);text-align:left;vertical-align:top;padding:.8rem .7rem}.report-table th{color:var(--muted);letter-spacing:.05em;text-transform:uppercase;font-size:.68rem;font-weight:500}.report-table tbody tr:last-child td{border-bottom:0}.agent-summary-row.is-expanded td{background:var(--surface-alt);border-bottom-color:#0000}.agent-details-cell{white-space:nowrap;width:1%}.agent-details-toggle{border-color:var(--line-strong);min-height:32px;color:var(--blue-ink);box-shadow:none;background:#fff;align-items:center;gap:.35rem;padding:.35rem .6rem;font-size:.72rem;display:inline-flex}.agent-details-toggle span{transition:transform .15s}.agent-details-toggle[aria-expanded=true] span{transform:rotate(180deg)}.agent-qa-details-row>td{background:var(--surface-alt);padding:0 .7rem 1rem}.agent-qa-details{border:1px solid var(--line);border-radius:var(--radius-sm);background:#fff;gap:1rem;padding:1rem;display:grid}.agent-qa-section{gap:.65rem;display:grid}.agent-qa-section h4{letter-spacing:.05em;text-transform:uppercase;align-items:center;gap:.5rem;margin:0;font-size:.76rem;display:flex}.agent-qa-section h4 span{background:var(--surface-alt);color:var(--muted);border-radius:999px;padding:.1rem .4rem;font-size:.66rem}.agent-qa-list{grid-template-columns:repeat(2,minmax(0,1fr));gap:.65rem;display:grid}.agent-qa-question{border:1px solid var(--line);border-radius:var(--radius-sm);background:#fff;border-left-width:4px;gap:.75rem;padding:.8rem;display:grid}.agent-qa-question-weakest{border-left-color:var(--pink-ink);background:#fff9f7}.agent-qa-question-passed{border-left-color:var(--green-ink)}.agent-qa-question-failed{background:#fffcf3;border-left-color:#c58b00}.agent-qa-question-heading{grid-template-columns:auto minmax(0,1fr) auto;align-items:start;gap:.5rem;display:grid}.agent-qa-question-heading>span:last-child{font-size:.9rem;font-weight:700}.agent-qa-indicator{background:var(--pink-ink);border-radius:50%;width:.55rem;height:.55rem;margin-top:.2rem}.agent-qa-question-passed .agent-qa-indicator{background:var(--green-ink)}.agent-qa-question-failed .agent-qa-indicator{background:#c58b00}.agent-qa-metrics{grid-template-columns:repeat(3,minmax(0,1fr));gap:.5rem;margin:0;display:grid}.agent-qa-metrics div{gap:.15rem;display:grid}.agent-qa-metrics dt{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;font-size:.64rem}.agent-qa-metrics dd{margin:0;font-size:.84rem;font-weight:700}.agent-qa-empty{border:1px dashed var(--line-strong);border-radius:var(--radius-sm);color:var(--muted);font-family:var(--font-sans);text-align:center;margin:0;padding:.85rem}.question-cell{flex-direction:column;gap:.2rem;min-width:190px;display:flex}.question-cell small{color:var(--muted)}.report-table-empty{color:var(--muted);text-align:center;padding:2rem}@media (width<=1100px){.report-heading{flex-direction:column;align-items:stretch}.report-summary-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=720px){.report-range,.report-summary-grid,.sentiment-report-grid{grid-template-columns:1fr}.report-summary-grid article{min-height:108px}.report-table{min-width:0}.report-table thead{display:none}.report-table,.report-table tbody,.report-table tr,.report-table td{width:100%;display:block}.report-table tr{border-bottom:1px solid var(--line);padding:.65rem 0}.report-table td{border:0;grid-template-columns:minmax(115px,.75fr) minmax(0,1.25fr);gap:.75rem;padding:.45rem 0;display:grid}.report-table td:before{content:attr(data-label);color:var(--muted);letter-spacing:.05em;text-transform:uppercase;font-size:.68rem}.report-table .agent-qa-details-row{padding:0 0 .75rem}.report-table .agent-qa-details-row td{padding:0;display:block}.report-table .agent-qa-details-row td:before{content:none}.agent-qa-list{grid-template-columns:1fr}}.topbar-ask-popover{z-index:20;border:1px solid var(--line);background:#fff;border-radius:8px;gap:.75rem;width:min(680px,100vw - 2rem);max-height:520px;padding:.85rem;display:grid;position:absolute;top:calc(100% + .45rem);left:0;overflow:auto;box-shadow:0 18px 42px #141c3024}.topbar-ask-popover-head{border-bottom:1px solid var(--line);justify-content:space-between;align-items:center;gap:.75rem;padding-bottom:.55rem;display:flex}.topbar-ask-popover-head span{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:.68rem;font-weight:700}.topbar-ask-close{border-color:var(--line-strong);min-height:28px;color:var(--ink);box-shadow:none;background:#fff;border-radius:6px;padding:.28rem .6rem;font-size:.72rem;line-height:1}.topbar-ask-close:hover{background:var(--surface-alt);transform:none}.ask-error{color:var(--danger);margin:0;font-size:.8rem}.ask-answer{border-top:1px solid var(--line);gap:.5rem;padding-top:.7rem;display:grid}.topbar-ask-answer:first-of-type{border-top:0;padding-top:0}.ask-question{color:var(--muted);margin:0;font-size:.74rem;line-height:1.4}.ask-answer-copy{color:var(--ink);font-family:var(--font-sans);overflow-wrap:anywhere;margin:0;font-size:.88rem;line-height:1.5}.topbar-ask-meta{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;margin:0;font-size:.68rem}.ask-evidence-list{gap:.45rem;display:grid}.ask-evidence{background:var(--surface-alt);border-radius:8px;gap:.3rem;padding:.6rem;display:grid}.ask-evidence-meta{flex-wrap:wrap;align-items:center;gap:.35rem;display:flex}.ask-evidence-meta span,.ask-evidence-link{border:1px solid var(--line);width:auto;min-height:0;color:var(--muted);box-shadow:none;letter-spacing:.04em;text-transform:uppercase;background:#fff;border-radius:5px;padding:.16rem .38rem;font-size:.66rem;font-weight:600;line-height:1.2}.ask-evidence-link{color:var(--blue-ink);cursor:pointer}.ask-evidence-link:hover{background:var(--blue-soft);transform:none}.ask-evidence p,.ask-empty{color:var(--ink-soft);font-family:var(--font-sans);overflow-wrap:anywhere;margin:0;font-size:.8rem;line-height:1.45}.ask-empty{color:var(--muted)}.status-strip{border-radius:var(--radius-sm);background:var(--surface);border:1px solid var(--line);justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;padding:.85rem 1rem;font-size:.85rem;display:flex}.status-strip strong,.error-text{color:var(--danger)}.workspace{grid-template-columns:1fr;gap:1rem;min-height:420px;display:grid}.list-column,.detail-column{border-radius:var(--radius-md);background:0 0;min-height:100%;padding:0}.list-column{scrollbar-width:thin;display:block;overflow:clip visible}.calls-grid{gap:.4rem;width:100%;min-width:0;display:grid}.calls-grid-header,.call-row{grid-template-columns:minmax(180px,1.08fr) minmax(120px,.82fr) minmax(118px,.68fr) minmax(100px,.56fr) minmax(104px,.46fr) minmax(132px,.58fr) minmax(72px,.34fr) minmax(128px,.56fr);align-items:center;gap:.65rem;display:grid}.calls-grid-header>span,.call-row>*{overflow-wrap:anywhere;min-width:0}.calls-grid-header>span,.call-row-primary,.call-row-id,.call-row-language,.call-row-date{white-space:nowrap;overflow-wrap:normal}.call-row-agent{text-underline-offset:2px;text-transform:uppercase;letter-spacing:.02em;overflow-wrap:anywhere;text-decoration:underline}.csat-pill{border-radius:8px;justify-content:center;align-items:center;min-width:36px;padding:.28rem .6rem;font-weight:500;display:inline-flex}.csat-low{background:var(--pink-soft);color:var(--pink-ink)}.csat-medium{color:var(--warning);background:#c58b0029}.csat-good{background:var(--green-soft);color:var(--green-ink)}.calls-grid-header{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;padding:.4rem 1rem;font-size:.64rem}.call-row{text-align:left;width:100%;color:var(--ink);box-shadow:none;border-radius:var(--radius-md);cursor:pointer;background:#fff;border:1px solid #0000;padding:.95rem 1rem;font-size:.82rem;font-weight:400}.call-row:hover{background:var(--surface-alt);transform:none}.call-row:focus-visible{outline:2px solid var(--ink);outline-offset:-2px}.call-row.row-positive{background:var(--blue-row)}.call-row.row-negative{background:var(--pink-row)}.call-row.row-neutral{background:var(--purple-row)}.call-row.row-positive:hover{background:#e4eefe}.call-row.row-negative:hover{background:#fce3e7}.call-row.row-neutral:hover{background:#f3e6fb}.call-row.selected{outline:2px solid var(--ink);outline-offset:-2px}.call-row-primary{cursor:text;font-weight:500;overflow:visible}.call-row-id{overflow-wrap:normal;-webkit-user-select:text;user-select:text;cursor:text;min-width:0}.call-row-date{flex-direction:column;gap:.08rem;line-height:1.16;display:inline-flex}.call-row .qa-badge-compact{width:100%;min-width:0;max-width:136px;padding-inline:.5rem}.call-row .qa-badge-compact strong,.call-row .qa-badge-compact small{text-overflow:ellipsis;max-width:100%;overflow:hidden}.call-row .call-row-agent,.call-row-primary+* a{text-decoration:underline}.call-row-error{grid-column:1/-1}.inline-detail-target{grid-column:1/-1;min-width:0;overflow-x:clip}.is-active-nav{border-color:var(--ink)!important;color:var(--ink)!important}.grid-pager{color:var(--muted);justify-content:flex-end;align-items:center;gap:.85rem;margin-top:1rem;font-size:.82rem;display:flex}.grid-pager select{border-radius:10px;width:auto;min-height:40px}.muted-cell{color:var(--muted)}.qa-badge{border:1px solid #0000;border-radius:10px;flex-direction:column;justify-content:center;align-items:center;gap:.05rem;min-width:72px;padding:.32rem .6rem;font-size:.8rem;line-height:1.1;display:inline-flex}.qa-badge strong{font-size:.88rem;font-weight:600}.qa-badge small{color:inherit;opacity:.8}.qa-badge-compact{min-width:84px;padding:.3rem .5rem}.qa-badge-not-applicable{text-align:center;min-width:120px}.qa-badge-not-applicable strong{font-size:.8rem;line-height:1.15}.qa-badge-not-applicable small{overflow-wrap:anywhere;max-width:150px}.qa-badge-muted{background:var(--surface);color:var(--muted);border-color:var(--line)}.qa-badge-good{background:var(--blue-tint);color:var(--blue-ink)}.qa-badge-medium{background:var(--purple-soft);color:var(--purple-ink)}.qa-badge-low{background:var(--pink-soft);color:var(--pink-ink)}.tag{background:var(--surface);color:var(--ink);white-space:nowrap;overflow-wrap:normal;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;padding:.28rem .75rem;font-size:.82rem;display:inline-flex}.tag-progress,.tag-warning{color:var(--warning);background:#c58b0024}.sentiment-positive{background:var(--blue-tint);color:var(--blue-ink)}.sentiment-neutral{background:var(--purple-soft);color:var(--purple-ink)}.sentiment-negative{background:var(--pink-soft);color:var(--pink-ink)}.tag.status-completed,.status-completed{background:var(--green-soft);color:var(--green-ink)}.keyword-list-badge{justify-self:start;max-width:100%}.keyword-list-badges{flex-wrap:wrap;gap:.4rem;display:flex}.selection-toggle{color:var(--ink);align-items:center;gap:.55rem;display:inline-flex}.selection-toggle input{width:16px;height:16px}.status-inline{white-space:nowrap;overflow-wrap:normal;align-items:center;gap:.45rem;display:inline-flex}.status-pulse{background:currentColor;border-radius:999px;flex:0 0 .55rem;width:.55rem;height:.55rem;animation:1.6s infinite pulse-status;box-shadow:0 0}.status-animated-text{color:var(--warning)}.inline-detail{background:#fff;border:1px solid #ffdce5;border-radius:24px;width:calc(100% - 1.5rem);margin:.25rem auto .85rem;padding:1.55rem 1.65rem 1.75rem;overflow-x:clip;box-shadow:0 0 0 5px #ffe2e980}.detail-column{gap:1.1rem;display:grid}.call-card-head,.segment-meta,.detail-header{justify-content:space-between;align-items:center;gap:1rem;display:flex}.detail-header h3{margin:0;font-size:1.1rem;font-weight:600}.detail-header-tags{flex-wrap:wrap;justify-content:flex-end;gap:.55rem;display:flex}.call-card-grid{color:var(--ink);grid-template-columns:repeat(2,minmax(0,1fr));gap:.45rem 1.5rem;margin:.5rem 0 1rem;font-size:.86rem;display:grid}.call-card-grid>div,.call-card-grid p{gap:.6rem;display:flex}.call-card-grid span,.call-card-head strong,.detail-header h3,.prose-block,.code-block{overflow-wrap:anywhere}.call-card-grid strong,.call-card-grid b{color:var(--muted);text-transform:uppercase;letter-spacing:.05em;min-width:150px;font-size:.72rem;font-weight:500}.conversation-summary-card{grid-template-columns:minmax(0,.9fr) minmax(320px,1fr);align-items:start;gap:clamp(2rem,6vw,5.5rem);margin-bottom:.4rem;display:grid}.conversation-summary-meta{gap:.66rem;min-width:0;margin:0;display:grid}.conversation-summary-meta>div{grid-template-columns:150px minmax(0,1fr);align-items:start;gap:.7rem;display:grid}.conversation-summary-meta dt{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:.66rem;line-height:1.4}.conversation-summary-meta dd{min-width:0;color:var(--ink);overflow-wrap:anywhere;margin:0;font-size:.76rem;line-height:1.35}.conversation-summary-direction{text-transform:uppercase;align-items:center;gap:.45rem;display:inline-flex}.direction-badge{border-radius:5px;justify-content:center;align-items:center;width:18px;height:16px;font-size:.72rem;line-height:1;display:inline-flex}.direction-inbound{background:var(--green-soft);color:var(--green-ink)}.direction-outbound{background:var(--blue-soft);color:var(--blue-ink)}.conversation-summary-meta .urgency-badge{text-transform:lowercase;border-radius:5px;padding:.14rem .45rem;font-size:.72rem;line-height:1.15}.summary-topic-list{flex-wrap:wrap;gap:.28rem;display:flex}.summary-topic-chip{min-height:18px;color:var(--ink);background:#ededee;border-radius:4px;align-items:center;padding:.12rem .35rem;font-size:.68rem;line-height:1.15;display:inline-flex}.summary-topic-empty{color:var(--muted)}.conversation-summary-copy{min-width:0;padding-top:.2rem}.conversation-summary-heading{align-items:center;gap:.9rem;margin-bottom:1.35rem;display:flex}.conversation-summary-heading h4{color:var(--ink);letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:1.45rem;font-weight:500;line-height:1.05}.icon-conversation-summary{flex:none;width:24px;height:24px}.conversation-summary-copy p{max-width:56ch;color:var(--ink);overflow-wrap:anywhere;margin:0;font-size:.8rem;line-height:1.45}.stat-grid{grid-template-columns:repeat(3,minmax(0,1fr));align-items:end;gap:1.5rem;margin:1.4rem 0;display:grid}.stat-grid article{background:0 0;border:none;flex-direction:column;gap:.3rem;padding:0;display:flex}.stat-grid article:before{content:"";border-radius:var(--radius-lg);order:0;height:150px;margin-bottom:.7rem;display:block}.stat-grid article:nth-child(3n+1):before{background:var(--blue-tint)}.stat-grid article:nth-child(3n+2):before{background:var(--pink-soft)}.stat-grid article:nth-child(3n):before{background:var(--purple-tint)}.stat-grid article strong{letter-spacing:-.02em;order:1;font-size:clamp(2rem,5vw,3.4rem);font-weight:500;line-height:1}.stat-grid article label{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;order:2;font-size:.72rem;display:block}.friendliness-inline{flex-wrap:wrap;align-items:center;gap:.45rem;display:inline-flex}.friendliness-value{color:var(--ink);font-weight:600}.friendliness-label{border:1px solid #0000;border-radius:999px;justify-content:center;align-items:center;padding:.2rem .6rem;font-size:.74rem;display:inline-flex}.friendliness-low{background:var(--pink-soft);color:var(--pink-ink)}.friendliness-medium{color:var(--warning);background:#c58b0024}.friendliness-good{background:var(--blue-tint);color:var(--blue-ink)}.friendliness-excellent{background:var(--green-soft);color:var(--green-ink)}.audio-player{width:100%;margin-bottom:1rem}.audio-placeholder{border-radius:var(--radius-md);border:1px solid var(--line);background:var(--surface);width:100%;color:var(--muted);margin-bottom:1rem;padding:1rem}.audio-native-hidden{display:none}.audio-native-inline{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;width:100%;margin-top:.25rem}.audio-native-inline::-webkit-media-controls-current-time-display{text-shadow:0 1px 2px #00000073;color:#fff!important}.audio-native-inline::-webkit-media-controls-time-remaining-display{text-shadow:0 1px 2px #00000073;color:#fff!important}.conversation-playback{gap:.65rem;display:grid}.conversation-playback h4,.detail-section h4{color:var(--ink);letter-spacing:.04em;text-transform:uppercase;margin:0;font-size:1.45rem;font-weight:500;line-height:1}.playback-waveform{cursor:pointer;outline:none;grid-template-columns:repeat(98,minmax(2px,1fr));align-items:end;gap:2px;min-height:86px;padding:.85rem 0 .55rem;display:grid;position:relative}.playback-waveform:focus-visible{box-shadow:0 0 0 3px var(--blue-soft)}.playback-disabled{cursor:default;opacity:.68}.playback-bar{border-radius:999px 999px 0 0;min-height:10px;display:block}.playback-positive{background:#4c96f8}.playback-neutral{background:#ead9f4}.playback-negative{background:#ff4f68}.playback-cursor{background:#000;border-radius:999px;width:8px;height:8px;position:absolute;bottom:.35rem;transform:translate(-50%)}.playback-controls{grid-template-columns:1fr auto 1fr;align-items:center;min-height:32px;display:grid;position:relative}.playback-time-badge{letter-spacing:.02em;text-align:center;font-variant-numeric:tabular-nums;text-shadow:0 1px 2px #00000073;background:#050505;border-radius:5px;justify-self:start;min-width:86px;padding:.2rem .42rem;font-size:.74rem;font-weight:600;line-height:1.1;color:#fff!important}.playback-time-badge *{color:#fff!important}.playback-control-tail{justify-self:end;gap:.3rem;display:flex;position:relative}.playback-icon-button{width:2rem;height:2rem;color:var(--ink);box-shadow:none;background:0 0;border:0;border-radius:999px;justify-content:center;align-items:center;padding:0;display:inline-flex;position:static}.playback-icon-button:hover{background:var(--surface)}.playback-icon-button:disabled{color:var(--muted-soft);opacity:.55;transform:none}.playback-main-button{justify-self:center}.playback-options-menu{z-index:5;border:1px solid var(--line);background:#fff;border-radius:8px;gap:.55rem;width:210px;padding:.75rem;display:grid;position:absolute;top:calc(100% + .35rem);right:0;box-shadow:0 14px 30px #141c301f}.playback-options-menu>span{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:.66rem}.playback-rate-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:.35rem;display:grid}.playback-rate-grid button,.playback-option-row{border:1px solid var(--line);background:var(--surface);min-height:30px;color:var(--ink);box-shadow:none;text-align:center;border-radius:6px;padding:.35rem .45rem;font-size:.72rem;line-height:1.1;text-decoration:none}.playback-rate-grid button:hover,.playback-option-row:hover{background:var(--blue-soft);transform:none}.playback-rate-grid .is-active-rate{background:var(--ink);border-color:var(--ink);color:#fff}.playback-option-row{justify-content:center;align-items:center;width:100%;display:flex}.icon-playback{width:1.25rem;height:1.25rem}.detail-panels{grid-template-columns:minmax(0,1fr);gap:.85rem;display:grid}.detail-panels section h4{margin-bottom:.85rem}.detail-panels section{min-width:0}.figma-detail-panels{margin-top:.35rem}.detail-section{min-width:0}.video-analysis-section{background:#edf4ff;border-radius:8px;gap:.85rem;padding:1rem;display:grid}.video-analysis-heading{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.8rem;display:flex}.video-analysis-latest{min-height:30px;color:var(--blue-ink);letter-spacing:.04em;text-transform:uppercase;background:#fff;border-radius:6px;align-items:center;padding:.28rem .65rem;font-size:.76rem;font-weight:700;display:inline-flex}.video-analysis-grid{grid-template-columns:repeat(5,minmax(120px,1fr));gap:.65rem;display:grid}.video-analysis-card strong{color:var(--ink);overflow-wrap:anywhere;font-size:clamp(1.15rem,2vw,1.65rem);line-height:1.05;display:block}.video-analysis-columns{grid-template-columns:repeat(3,minmax(0,1fr));gap:.65rem;display:grid}.video-analysis-block,.video-analysis-meta{border:1px solid var(--line);background:#fff;border-radius:8px;min-width:0;padding:.95rem}.video-analysis-block h5{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;margin:0 0 .7rem;font-size:.72rem;font-weight:700}.video-metric-list{gap:.5rem;display:grid}.video-metric-row{border-bottom:1px solid #212b4614;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:.75rem;padding-bottom:.42rem;display:grid}.video-metric-row:last-child{border-bottom:0;padding-bottom:0}.video-metric-row span,.video-analysis-meta-row>span{color:var(--muted);letter-spacing:.07em;text-transform:uppercase;font-size:.72rem}.video-metric-row strong{color:var(--ink);text-align:right;overflow-wrap:anywhere;font-size:.86rem;line-height:1.2}.video-analysis-meta{gap:.9rem;display:grid}.video-analysis-meta-row,.video-tips-history{gap:.45rem;display:grid}.video-tips-block{border:1px solid var(--line);background:var(--surface);border-radius:8px}.video-tips-block summary{cursor:pointer;justify-content:space-between;align-items:center;gap:.6rem;padding:.65rem .75rem;display:flex}.video-tips-block summary strong{color:var(--ink);font-size:.86rem}.video-tips-block summary span,.video-tips-block small{color:var(--muted);font-size:.72rem}.video-tips-block ol,.video-tips-block p{color:var(--ink);margin:0;padding:0 .9rem .75rem 1.7rem;font-size:.84rem;line-height:1.5}.video-tips-block p{padding-left:.9rem}.video-tips-block small{padding:0 .9rem .75rem;display:block}.detail-lower-grid{grid-template-columns:minmax(0,1fr) minmax(300px,1fr);align-items:start;gap:.85rem;display:grid}.detail-right-stack{gap:.8rem;min-width:0;display:grid}.figma-detail-panels .scroll-panel{background:#edf4ff;border:0;border-radius:8px}.emotion-timeline-section{grid-column:1/-1}.scroll-panel.emotion-timeline-panel{background:#fff;max-height:none;padding:0;overflow:visible}.emotion-timeline{min-width:0}.emotion-timeline-legend{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;flex-wrap:wrap;justify-content:flex-end;gap:.5rem .8rem;margin-bottom:.25rem;font-size:.58rem;display:flex}.emotion-timeline-legend span:before{content:"";vertical-align:-.02rem;background:currentColor;border-radius:1px;width:.45rem;height:.45rem;margin-right:.38rem;display:inline-block}.emotion-timeline-legend .emotion-legend-positive{color:var(--blue)}.emotion-timeline-legend .emotion-legend-neutral{color:#d59bea}.emotion-timeline-legend .emotion-legend-alert{color:#ff4f68}.emotion-timeline svg{width:100%;height:auto;display:block;overflow:visible}.emotion-track-label{fill:var(--ink);font-size:13px;font-weight:600}.emotion-speaker-glyph{color:var(--ink)}.emotion-scale-label{fill:var(--ink);letter-spacing:.06em;text-transform:uppercase;font-size:10px}.emotion-track-baseline{stroke:#10141d1f;stroke-width:1px}.emotion-track-positive,.emotion-track-negative{fill:var(--muted);text-anchor:end;font-size:12px}.emotion-timeline-grid{stroke:#141c300a;stroke-width:1px}.emotion-timeline-tick{fill:#fff;text-anchor:middle;paint-order:stroke;stroke:#050505;stroke-width:7px;stroke-linejoin:round;font-size:9px}.emotion-flow-shadow{fill:none;stroke:#141c300a;stroke-width:4px;stroke-linecap:round;stroke-linejoin:round}.emotion-flow-line{fill:none;stroke-width:1.4px;stroke-linecap:round;stroke-linejoin:round}.emotion-flow-point{cursor:pointer;stroke:#0000;stroke-width:1.4px;transition:stroke .14s,stroke-width .14s}.emotion-flow-point:hover,.emotion-flow-point:focus{stroke:var(--ink);stroke-width:1.8px;outline:none}.emotion-timeline-cursor{stroke:var(--ink);stroke-width:1.6px}.emotion-timeline-cursor-dot{fill:#000}.emotion-timeline-note,.emotion-timeline-empty{color:var(--muted);margin:.6rem 0 0;font-size:.82rem}.emotion-timeline-empty{margin:0}.scroll-panel{border-radius:var(--radius-md);background:var(--surface);border:1px solid var(--line);max-height:320px;padding:1.1rem;overflow:auto}.prose-block{white-space:pre-wrap}.redacted-panel{color:#935240;background:#c24b270f;border-color:#c24b2729}.redacted-panel .redacted-token{color:var(--warning);font-weight:600}.token-panel{flex-wrap:wrap;align-content:flex-start;gap:.5rem;display:flex}.token-chip{background:var(--surface);border:1px solid var(--line);color:var(--ink);border-radius:999px;align-items:center;padding:.4rem .75rem;font-size:.82rem;display:inline-flex}.main-topic-badge{background:var(--blue-soft);color:var(--blue-ink);border:1px solid #2f6fe02e;border-radius:999px;align-items:center;gap:.6rem;padding:.5rem .8rem;display:inline-flex}.main-topic-label{color:var(--blue);text-transform:uppercase;letter-spacing:.08em;background:#fff;border-radius:999px;align-items:center;padding:.2rem .55rem;font-size:.66rem;display:inline-flex}.entity-panel,.concern-panel,.coaching-panel,.routing-panel{gap:.85rem;display:grid}.routing-card,.concern-card{border-radius:var(--radius-md);border:1px solid var(--line);background:var(--surface);padding:.95rem}.routing-card label{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;margin-bottom:.4rem;font-size:.7rem;display:block}.routing-meta{color:var(--muted);margin-top:.35rem;font-size:.84rem;display:block}.urgency-badge{text-transform:capitalize;border:1px solid #0000;border-radius:999px;justify-content:center;align-items:center;padding:.22rem .7rem;display:inline-flex}.urgency-high{background:var(--pink-soft);color:var(--pink-ink)}.urgency-medium{color:var(--warning);background:#c58b0024}.urgency-low{background:var(--green-soft);color:var(--green-ink)}.entity-group{gap:.5rem;display:grid}.entity-group strong{text-transform:capitalize}.coaching-card{border-radius:var(--radius-md);border:1px solid var(--line);background:#fff;padding:.95rem 1.1rem}.coaching-card strong{color:var(--blue-ink);margin-bottom:.4rem;display:block}.coaching-card p{margin:0}.concern-head{justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:.75rem;display:flex}.bool-badge{border:1px solid #0000;border-radius:999px;align-items:center;padding:.32rem .7rem;font-size:.8rem;display:inline-flex}.bool-true{background:var(--green-soft);color:var(--green-ink)}.bool-false{background:var(--pink-soft);color:var(--pink-ink)}.figma-concern-panel,.figma-coaching-panel{max-height:190px;padding:1rem}.figma-concern-card{background:#fff;border:0;border-radius:6px;gap:.55rem;padding:.85rem 1rem;display:grid}.figma-concern-card .bool-badge{letter-spacing:.05em;text-transform:lowercase;border-radius:4px;justify-self:start;padding:.18rem .5rem;font-size:.66rem}.figma-concern-card dl{gap:.45rem;margin:0;display:grid}.figma-concern-card dl div{grid-template-columns:112px minmax(0,1fr);gap:.8rem;display:grid}.figma-concern-card dt{color:var(--muted);letter-spacing:.06em;text-transform:uppercase;font-size:.66rem}.figma-concern-card dd{color:var(--ink);font-family:var(--font-mono);margin:0;font-size:.72rem;line-height:1.35}.figma-concern-card dd:last-child{color:var(--blue)}.figma-coaching-panel{gap:.55rem}.figma-coaching-card{border:0;border-radius:6px;align-items:center;gap:.55rem;padding:.65rem .8rem;display:flex}.figma-coaching-card span,.figma-coaching-card p{color:var(--ink);font-family:var(--font-mono);font-size:.72rem}.keyword-panel,.keyword-manager,.keyword-rule-list{gap:.85rem;display:grid}.keyword-card,.keyword-rule-card{border-radius:var(--radius-md);border:1px solid var(--line);background:var(--surface);padding:.95rem 1.1rem}.keyword-card p,.keyword-rule-card p{margin:.45rem 0 0}.keyword-card-head{justify-content:space-between;align-items:center;gap:.75rem;display:flex}.figma-keyword-panel{max-height:210px;padding:1rem}.keyword-alert-row{grid-template-columns:112px minmax(0,1fr);align-items:stretch;gap:.85rem;display:grid}.keyword-alert-labels{color:var(--muted);letter-spacing:.05em;text-transform:uppercase;align-content:center;gap:.55rem;font-size:.66rem;display:grid}.keyword-alert-card{color:var(--ink);border-radius:6px;gap:.35rem;padding:.8rem .9rem;display:grid}.keyword-alert-card strong{text-transform:uppercase;font-size:.72rem;font-weight:500}.keyword-alert-card p{font-family:var(--font-mono);margin:0;font-size:.72rem;line-height:1.35}.keyword-rule-grid{margin-top:.85rem}.keyword-toggle{border:1px solid var(--line);background:var(--surface);border-radius:14px;justify-content:space-between;align-items:center;gap:.75rem;padding:.8rem 1rem;display:flex!important}.keyword-toggle input{width:18px;height:18px}.keyword-color-input{cursor:pointer;min-height:50px;padding:.35rem}.copy-panel{padding-top:3rem;padding-right:3.2rem;position:relative}.icon-button{border:1px solid var(--line-strong);width:2rem;height:2rem;box-shadow:none;color:var(--ink);background:#fff;border-radius:10px;justify-content:center;align-items:center;padding:0;display:inline-flex;position:absolute;top:.7rem;right:.6rem}.icon-button:hover{background:var(--surface-alt)}.icon-button.is-copied{color:var(--green-ink);background:var(--green-soft);border-color:#2d8a5159}.icon-copy{width:1rem;height:1rem}.icon-burger{flex:none;width:1rem;height:1rem}.code-block{margin:0;font-family:Cascadia Code,Consolas,monospace;font-size:.84rem;line-height:1.45}.chat-panel{background:var(--surface);flex-direction:column;gap:.75rem;display:flex}.segment-card{cursor:pointer;border-radius:var(--radius-md);border:1px solid var(--line);background:#fff;padding:.95rem 1.1rem;transition:transform .14s,border-color .14s,box-shadow .14s}.segment-card+.segment-card{margin-top:.75rem}.chat-panel .segment-card+.segment-card{margin-top:0}.segment-card:hover{transform:translateY(-1px)}.role-agent,.role-customer,.role-unknown{max-width:90%}.role-agent{background:#fff;align-self:flex-start}.role-customer{background:var(--surface-alt);align-self:flex-end}.role-unknown{align-self:stretch}.segment-active{border-color:var(--ink);box-shadow:0 0 0 2px #10141d14}.segment-card p{color:var(--ink);margin-bottom:0;font-size:.88rem}.segment-meta strong{text-transform:uppercase;letter-spacing:.05em;color:var(--muted);font-size:.72rem;font-weight:500}.segment-meta span{color:var(--muted-soft);font-size:.78rem}.segment-signals{flex-wrap:wrap;justify-content:flex-end;align-items:flex-start;gap:.5rem;display:flex}.segment-card .segment-meta{align-items:flex-start}.figma-chat-panel{scrollbar-color:#6db0f5 #ffffffb3;scrollbar-width:thin;gap:.75rem;min-height:520px;max-height:680px;padding:1.15rem 1.3rem}.figma-chat-panel::-webkit-scrollbar{width:6px}.figma-keyword-panel::-webkit-scrollbar{width:6px}.figma-concern-panel::-webkit-scrollbar{width:6px}.figma-coaching-panel::-webkit-scrollbar{width:6px}.figma-chat-panel::-webkit-scrollbar-track{background:#ffffffb3;border-radius:999px}.figma-keyword-panel::-webkit-scrollbar-track{background:#ffffffb3;border-radius:999px}.figma-concern-panel::-webkit-scrollbar-track{background:#ffffffb3;border-radius:999px}.figma-coaching-panel::-webkit-scrollbar-track{background:#ffffffb3;border-radius:999px}.figma-chat-panel::-webkit-scrollbar-thumb{background:#6db0f5;border-radius:999px}.figma-keyword-panel::-webkit-scrollbar-thumb{background:#6db0f5;border-radius:999px}.figma-concern-panel::-webkit-scrollbar-thumb{background:#6db0f5;border-radius:999px}.figma-coaching-panel::-webkit-scrollbar-thumb{background:#6db0f5;border-radius:999px}.detail-segment-card{width:min(86%,440px);max-width:86%;box-shadow:none;background:#fff;border:1px solid #0000;border-radius:8px;padding:.8rem 1rem 1.45rem;position:relative}.figma-chat-panel .role-agent{align-self:flex-start}.figma-chat-panel .role-customer{align-self:flex-start;max-width:min(72%,360px);margin-left:1.9rem}.detail-segment-card:hover{background:#fff;transform:none}.detail-segment-card.segment-active{background:#f8fbff;border-color:#1d4ed8;box-shadow:0 0 0 2px #1d4ed829,0 10px 24px #10141d1f}.detail-segment-card.segment-active:before{content:"";background:#1d4ed8;border-radius:8px 0 0 8px;width:4px;position:absolute;inset:0 auto 0 0}.detail-segment-head{justify-content:space-between;align-items:center;gap:.75rem;margin-bottom:.45rem;display:flex}.detail-segment-head strong{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;font-size:.74rem;font-weight:500}.detail-segment-card p{color:var(--ink);font-family:var(--font-mono);margin:0;font-size:.74rem;line-height:1.35}.detail-segment-time{color:var(--muted-soft);font-size:.62rem;position:absolute;bottom:.55rem;right:.8rem}.emotion-confidence{border-radius:5px;justify-content:center;align-items:center;min-width:2.6rem;padding:.16rem .35rem;font-size:.66rem;line-height:1;display:inline-flex}.segment-signals .qa-badge,.segment-signals .tag{font-size:.72rem}.emotion-badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;padding:.22rem .6rem;font-size:.74rem;font-weight:500;display:inline-flex}.emotion-detail{justify-items:end;display:grid}.emotion-detail summary{cursor:pointer;list-style:none}.emotion-detail summary::-webkit-details-marker{display:none}.emotion-positive{background:var(--blue-tint);color:var(--blue-ink)}.emotion-alert{background:var(--pink-soft);color:var(--pink-ink)}.emotion-sad{background:var(--blue-tint);color:var(--blue-ink)}.emotion-neutral{background:var(--surface);border-color:var(--line);color:var(--muted)}.emotion-unavailable{font-weight:400}.emotion-scores{border:1px solid var(--line-strong);min-width:206px;box-shadow:var(--shadow-soft);background:#fff;border-radius:12px;margin-top:.4rem;padding:.55rem .65rem}.emotion-scores div{color:var(--ink);justify-content:space-between;gap:1rem;font-size:.78rem;display:flex}.emotion-scores div+div{margin-top:.36rem}.emotion-score-meta{border-bottom:1px solid var(--line);margin-bottom:.38rem;padding-bottom:.38rem}.emotion-score-meta strong{overflow-wrap:anywhere;text-align:right;max-width:210px}.emotion-scores-label{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;margin:.2rem 0 .4rem;font-size:.68rem;display:block}.detail-panels details>summary,details.scroll-toggle>summary{cursor:pointer}.detail-accordion{background:#edf4ff;border-radius:8px}.detail-accordion summary{min-height:48px;color:var(--ink);cursor:pointer;justify-content:space-between;align-items:center;gap:1rem;padding:.7rem 1.05rem;list-style:none;display:flex}.detail-accordion summary::-webkit-details-marker{display:none}.detail-accordion summary span:first-child{letter-spacing:.04em;text-transform:uppercase;font-size:1.45rem;font-weight:500;line-height:1}.detail-accordion-plus{justify-content:center;align-items:center;width:1.3rem;height:1.3rem;font-size:1.8rem;line-height:1;transition:transform .14s;display:inline-flex}.detail-accordion[open] .detail-accordion-plus{transform:rotate(45deg)}.detail-accordion-body{gap:.85rem;padding:0 1rem 1rem;display:grid}.detail-transcript-panel{max-height:280px;background:#fff!important}.raw-analysis-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:.75rem;display:grid}.raw-analysis-wide{grid-column:1/-1}.raw-analysis-wide p{margin:0}.raw-analysis-code{max-height:360px;margin:0;background:#fff!important}.qa-evaluation-accordion{grid-column:1/-1}.qa-evaluation-accordion .qa-panel{padding:0}.qa-evaluation-accordion .qa-panel>.detail-header{padding:.4rem 0 0}.qa-panel{grid-column:1/-1;gap:1rem;display:grid}.qa-panel-copy{color:var(--muted);margin:.35rem 0 0}.qa-panel-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:.55rem;display:flex}.qa-collapse-button{min-width:84px}.qa-panel-body{gap:1rem;display:grid}.qa-overview-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:.9rem;display:grid}.qa-profile-label,.qa-generated-label{color:var(--muted);margin:0}.qa-insights-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.qa-insight-card,.qa-question-editor,.qa-question-result{border-radius:var(--radius-md);border:1px solid var(--line);background:var(--surface);padding:1.1rem}.qa-question-editor .editor-group-head{align-items:center;margin-bottom:.9rem}.qa-question-editor .editor-group-head h3{color:var(--ink);letter-spacing:.02em;text-transform:uppercase;margin:0;font-size:1.5rem;font-weight:500;line-height:1.1}.qa-insight-card h5,.qa-question-results h5{text-transform:uppercase;letter-spacing:.05em;margin:0 0 .75rem;font-size:.9rem}.qa-question-results{gap:.8rem;display:grid}.qa-question-result{background:#fff}.qa-question-result.qa-question-changed{border-color:var(--brand);box-shadow:0 0 0 1px color-mix(in srgb, var(--brand) 28%, transparent)}.qa-question-result p{margin:.4rem 0 0}.qa-question-result-head{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.qa-question-result-head p{color:var(--muted);margin:.35rem 0 0}.qa-question-score{text-align:right;justify-items:end;gap:.35rem;display:grid}.qa-settings-panel,.qa-settings-form{gap:1.25rem;display:grid}.qa-scoring-settings-block{border-bottom:1px solid var(--line);gap:.9rem;padding-bottom:1.15rem;display:grid}.qa-settings-grid,.qa-question-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.qa-scoring-settings-grid{max-width:520px}.qa-manual-indicator{color:var(--green-ink);font-size:.85rem;font-weight:600}.qa-question-edit-fields,.qa-correction-footer{gap:.85rem;margin-top:1rem;display:grid}.qa-question-edit-fields label,.qa-correction-footer label{color:var(--ink);gap:.45rem;font-weight:600;display:grid}.qa-question-edit-fields select,.qa-question-edit-fields textarea,.qa-correction-footer textarea{width:100%}.qa-correction-footer{border:1px solid var(--line);border-radius:var(--radius-md);background:var(--surface);padding:1rem}.qa-correction-actions{color:var(--muted);justify-content:space-between;align-items:center;gap:1rem;display:flex}.qa-scoring-toggle{border:1px solid var(--line);background:var(--surface);border-radius:8px;justify-content:space-between;align-items:flex-start;gap:1rem;padding:.95rem 1rem;display:flex!important}.qa-scoring-toggle .qa-field-label{margin-bottom:0}.qa-scoring-toggle .qa-field-helper{margin-top:.45rem}.qa-scoring-toggle input{flex:none;width:18px;height:18px;margin-top:.15rem}.qa-settings-grid label,.qa-question-grid label{color:var(--ink);letter-spacing:.01em;gap:0;font-size:1.05rem;font-weight:500;line-height:1.2}.qa-field-label{margin-bottom:.9rem;display:block}.qa-field-helper,.qa-settings-status{color:var(--muted);margin-top:.5rem;font-size:.85rem;font-weight:400;line-height:1.4;display:block}.qa-settings-status{margin:0}.qa-settings-grid textarea,.qa-question-grid textarea,.qa-settings-grid input,.qa-question-grid input{color:var(--ink);font-size:.95rem;line-height:1.45}.qa-question-editor-list{gap:1rem;display:grid}.field-error{color:var(--danger);font-size:.8rem}.qa-success-text{color:var(--green-ink);margin:0}.qa-profile{gap:1.5rem;display:grid}.header-editor-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin-bottom:1rem;display:grid}.editor-group{gap:.9rem;display:grid}.editor-group-head{justify-content:space-between;align-items:center;gap:1rem;display:flex}.editor-group-head h3{margin:0}.editor-list{gap:.75rem;display:grid}.editor-row{grid-template-columns:minmax(0,1fr) auto;align-items:end;gap:.75rem;display:grid}.workflow-settings-panel{gap:1rem;display:grid}.workflow-page-head{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.workflow-table-wrap{gap:.45rem;display:grid;overflow-x:auto}.workflow-table{grid-template-columns:minmax(160px,1fr) minmax(118px,.7fr) minmax(150px,.8fr) minmax(128px,.65fr) minmax(220px,1.2fr) minmax(168px,.8fr) minmax(292px,auto);align-items:center;gap:.7rem;min-width:1200px;display:grid}.workflow-table-header{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;padding:.4rem 1rem;font-size:.64rem}.workflow-row{border-radius:var(--radius-md);border:1px solid var(--line);background:#fff;padding:.95rem 1rem;font-size:.82rem}.workflow-row>*,.workflow-delivery-grid>*{overflow-wrap:anywhere;min-width:0}.workflow-row small{color:var(--muted);margin-top:.2rem;font-size:.68rem}.workflow-inline-toggle{align-items:center;gap:.45rem;display:inline-flex}.workflow-inline-toggle input{flex:none;width:16px;height:16px}.workflow-actions{flex-wrap:wrap;justify-content:flex-end;gap:.4rem;display:flex}.workflow-modal-card{width:min(960px,100%)}.workflow-form-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;display:grid}.workflow-form-grid label{color:var(--ink);gap:0;font-size:1.02rem;font-weight:500;display:grid}.workflow-form-section{border-top:1px solid var(--line);padding-top:1rem}.workflow-enabled-toggle{min-height:100%}.workflow-inline-reveal{color:var(--accent);background:0 0;border:0;justify-self:start;margin-top:.4rem;padding:0;font-size:.78rem}.workflow-kv-list{gap:.65rem;display:grid}.workflow-kv-row{grid-template-columns:minmax(0,.8fr) minmax(0,1fr) auto;align-items:center;gap:.6rem;display:grid}.workflow-add-row{justify-self:start}.workflow-chip-group,.workflow-checkbox-grid{flex-wrap:wrap;gap:.55rem;display:flex}.workflow-chip{border:1px solid var(--line);background:var(--surface-alt);text-transform:capitalize;cursor:pointer;border-radius:8px;align-items:center;padding:.45rem .7rem;gap:.4rem!important;font-size:.82rem!important;font-weight:500!important;display:inline-flex!important}.workflow-chip input,.workflow-checkbox-grid input{flex:none;width:16px;height:16px}.workflow-json-preview{border-top:1px solid var(--line);padding-top:1rem}.workflow-json-preview summary{cursor:pointer;color:var(--ink);font-weight:600}.workflow-json-preview pre,.workflow-test-result pre{background:var(--surface-alt);border:1px solid var(--line);border-radius:8px;max-height:260px;margin:.75rem 0 0;padding:.85rem;font-size:.78rem;overflow:auto}.workflow-test-result{gap:.75rem;margin-top:1rem;display:grid}.workflow-test-result .tag{justify-self:start}.workflow-history-modal{width:min(1120px,100%)}.workflow-delivery-list{gap:.4rem;display:grid;overflow-x:auto}.workflow-delivery-grid{border:1px solid var(--line);background:#fff;border-radius:8px;grid-template-columns:minmax(150px,.95fr) minmax(150px,.95fr) minmax(100px,.6fr) minmax(80px,.45fr) minmax(72px,.4fr) minmax(170px,1fr) minmax(220px,1.2fr);align-items:start;gap:.65rem;min-width:980px;padding:.75rem .85rem;font-size:.78rem;display:grid}.workflow-delivery-header{color:var(--muted);letter-spacing:.08em;text-transform:uppercase;background:0 0;border-color:#0000;font-size:.64rem}.qa-export-modal{gap:1rem;display:grid}.qa-export-list{gap:.75rem;max-height:min(48vh,420px);padding-right:.25rem;display:grid;overflow-y:auto}.qa-export-item{border-radius:var(--radius-md);border:1px solid var(--line);background:var(--surface);grid-template-columns:auto 1fr;align-items:start;gap:.9rem;padding:.9rem 1rem;display:grid}.qa-export-item input{width:16px;height:16px;margin-top:.2rem}.qa-export-copy{gap:.35rem;display:grid}.qa-export-copy span{color:var(--muted)}.compact-empty-state{padding:1.25rem}.empty-state{text-align:center;border:1px dashed var(--line-strong);border-radius:var(--radius-md);place-items:center;min-height:220px;padding:1rem;display:grid}.modal-backdrop{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#141c3052;place-items:center;padding:1rem;display:grid;position:fixed;inset:0;overflow-y:auto}.modal-card{border-radius:var(--radius-lg);border:1px solid var(--line);background:#fff;width:min(720px,100%);max-height:calc(100vh - 2rem);padding:1.6rem;overflow-y:auto;box-shadow:0 24px 60px #141c3033}.recording-modal{width:min(560px,100%)}.modal-actions{background:linear-gradient(#fff0,#fff 28%);justify-content:flex-end;gap:.75rem;padding-top:.85rem;display:flex;position:sticky;bottom:0}.modal-actions button[type=submit]{background:var(--ink);color:#fff;border-color:#0000}.upload-note,.upload-validation{border-radius:14px;margin:0;padding:.85rem 1rem}.upload-selection{border-radius:var(--radius-md);background:var(--surface);border:1px solid var(--line);color:var(--ink);gap:.7rem;margin:0;padding:.95rem 1rem;display:grid}.upload-selection p{color:var(--muted);margin:0}.upload-file-list{gap:.45rem;max-height:min(40vh,320px);margin:0;padding:0 .25rem 0 0;list-style:none;display:grid;overflow-y:auto}.upload-file-list li{background:var(--surface-alt);color:var(--ink);border-radius:12px;justify-content:space-between;align-items:center;gap:1rem;padding:.65rem .8rem;display:flex}.upload-note{background:var(--surface);border:1px solid var(--line);color:var(--muted)}.upload-validation{background:var(--green-soft);color:var(--green-ink);border:1px solid #2d8a514d}.upload-error{background:var(--pink-soft);color:var(--pink-ink);border:1px solid #c24b2740;border-radius:14px;margin:0;padding:.85rem 1rem}.recording-splash,.recording-preview{gap:1rem;display:grid}.recording-splash{text-align:center;justify-items:center;padding:1rem 0 .5rem}.recording-splash p,.recording-preview-copy p{color:var(--muted);margin:0}.recording-orb{background:radial-gradient(circle,#c24b2729,#c24b270a);border-radius:999px;place-items:center;width:104px;height:104px;animation:1.8s infinite pulse-recorder;display:grid}.recording-orb-core{background:#e0603f;border-radius:999px;width:26px;height:26px;box-shadow:0 0 18px #e0603f66}.recording-bars{align-items:end;gap:.35rem;height:44px;display:flex}.recording-bars span{background:linear-gradient(#f0a58f,#c24b27);border-radius:999px;width:8px;animation:1s ease-in-out infinite recording-bars}.recording-bars span:first-child{height:18px;animation-delay:0s}.recording-bars span:nth-child(2){height:34px;animation-delay:.1s}.recording-bars span:nth-child(3){height:24px;animation-delay:.2s}.recording-bars span:nth-child(4){height:38px;animation-delay:.3s}.recording-bars span:nth-child(5){height:20px;animation-delay:.4s}.recording-preview{background:var(--surface);border-radius:var(--radius-md);padding:1rem}.qa-applicability-backdrop{z-index:1200}.qa-applicability-modal{width:min(520px,100%)}.qa-applicability-modal p{color:var(--muted)}.qa-applicability-modal .field-hint{color:var(--muted);text-align:right;margin-top:.35rem;display:block}.user-management{gap:1rem;min-width:0;display:grid}.user-management-heading{justify-content:space-between;align-items:center;gap:1rem;display:flex}.assignment-notice,.form-message{border-radius:var(--radius-md);color:#30436f;background:#f4f7ff;border:1px solid #cbd7ff;padding:.85rem 1rem}.error-message{color:#8b2525;background:#fff2f2;border-color:#f2b8b8}.success-message{color:#17663a;background:#eefaf4;border-color:#a9dec2}.user-table-wrap{overflow-x:auto}.user-table{border-collapse:collapse;width:100%;font-size:.82rem}.user-table th,.user-table td{text-align:left;vertical-align:top;border-bottom:1px solid var(--line);padding:.8rem .65rem}.user-table th{color:var(--muted);letter-spacing:.04em;text-transform:uppercase;font-size:.68rem}.user-table td:nth-child(5){min-width:160px;max-width:260px}.user-actions{flex-wrap:wrap;gap:.4rem;min-width:220px;display:flex}.status-badge{border-radius:999px;padding:.25rem .55rem;font-size:.72rem;display:inline-flex}.status-active{color:#17663a;background:#e8f7ef}.status-inactive{color:#7b3540;background:#f9e9ec}.self-label{color:var(--muted);margin-top:.2rem;display:block}.user-modal{width:min(680px,100%)}.modal-heading{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.modal-heading h2{margin:0}.modal-close{background:0 0;border:0;padding:.25rem .5rem;font-size:1.6rem;line-height:1}.agent-picker{border:1px solid var(--line);border-radius:var(--radius-md);min-width:0;padding:1rem}.agent-options{gap:.35rem;max-height:230px;margin:.65rem 0;padding:.25rem;display:grid;overflow-y:auto}.agent-options label{border-radius:8px;align-items:center;gap:.65rem;padding:.45rem;display:flex}.agent-options label:hover{background:var(--surface)}.agent-options input{width:auto}.permission-denied{max-width:680px}.account-page{max-width:760px}.account-card{border:1px solid var(--line);border-radius:var(--radius-md);background:var(--surface-alt);gap:1rem;padding:clamp(1rem,3vw,1.75rem);display:grid}.account-card h3,.account-card>p{margin:0}.account-card>p{color:var(--muted);font-size:.84rem}.password-form{margin-top:.25rem}.password-input-wrap{display:block;position:relative}.password-input-wrap input{width:100%;padding-right:4.5rem}.password-visibility-button{min-height:auto;color:var(--blue);box-shadow:none;background:0 0;border:0;padding:.35rem .55rem;position:absolute;top:50%;right:.45rem;transform:translateY(-50%)}.password-form-actions{justify-content:flex-end;display:flex}@media (width<=760px){.user-management-heading{flex-direction:column;align-items:stretch}.password-form-actions button{width:100%}.user-table thead{display:none}.user-table,.user-table tbody,.user-table tr,.user-table td{width:100%;display:block}.user-table tr{border-bottom:1px solid var(--line);padding:.75rem 0}.user-table td{border:0;grid-template-columns:110px minmax(0,1fr);gap:.75rem;padding:.35rem;display:grid;max-width:none!important}.user-table td:before{content:attr(data-label);color:var(--muted);text-transform:uppercase;font-size:.7rem}.user-actions{min-width:0}}.recording-preview-copy{gap:.35rem;display:grid}.demo-call-shell{color:#090b10;min-height:100dvh;font-family:var(--font-mono);background:#fff;flex-direction:column;gap:1.25rem;padding:clamp(1rem,2.4vw,2rem);display:flex;overflow-x:hidden}.demo-call-shell a{color:inherit;text-decoration:none}.demo-call-header{justify-content:space-between;align-items:flex-start;gap:1.5rem;display:flex}.demo-brand{align-items:flex-start;gap:1rem;display:flex}.demo-brand img{object-fit:cover;object-position:top left;flex:none;width:118px;height:76px}.demo-brand h1,.demo-panel h2{color:#050505;letter-spacing:0;text-transform:uppercase;margin:0;font-weight:500;line-height:.98}.demo-brand h1{font-size:clamp(1.5rem,3vw,2.2rem)}.demo-close-link{flex:none;width:38px;height:38px;position:relative}.demo-close-link span{background:#050505;width:32px;height:2px;position:absolute;top:18px;left:4px}.demo-close-link span:first-child{transform:rotate(45deg)}.demo-close-link span:last-child{transform:rotate(-45deg)}.demo-call-grid{flex:1 0 auto;grid-template-columns:minmax(480px,1.28fr) minmax(360px,1fr) minmax(300px,.82fr);align-items:stretch;gap:1rem;height:max(760px,100dvh - 168px);min-height:760px;display:grid}.demo-panel{background:#edf4ff;border-radius:8px;flex-direction:column;min-width:0;min-height:0;padding:clamp(1rem,1.5vw,1.45rem);display:flex;overflow:hidden}.demo-panel h2{font-size:clamp(1.55rem,2.2vw,2rem)}.demo-panel-head{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.demo-panel-head span{color:#8c93a0;text-transform:uppercase;white-space:nowrap;font-size:.75rem}.demo-panel-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:.55rem;display:flex}.demo-panel-actions button{color:#8c93a0;text-transform:uppercase;background:#ffffffc7;border-color:#0000;border-radius:5px;padding:.22rem .42rem;font-size:.62rem;line-height:1}.demo-panel-actions button.is-active{color:#1f5fd0;background:#dbe7fb}.demo-face-panel{scrollbar-width:none;gap:clamp(.45rem,1vh,.85rem);padding-block:clamp(.75rem,1.1vw,1rem);overflow:hidden!important}.demo-face-panel::-webkit-scrollbar{width:0;height:0;display:none}.demo-face-analyzer{gap:clamp(.35rem,.75vh,.65rem);display:grid}.demo-video-frame{aspect-ratio:16/7.2;background:#dfe9f8;border-radius:0;width:100%;max-height:34vh;position:relative;overflow:hidden}.demo-video,.demo-video-overlay,.demo-video-placeholder{width:100%;height:100%;position:absolute;inset:0}.demo-video{object-fit:contain;transform:scaleX(-1)}.demo-video-overlay{object-fit:contain;pointer-events:none}.demo-sample-canvas{opacity:0;pointer-events:none;width:1px;height:1px;position:absolute}.demo-video-placeholder{color:#2f6fe0;letter-spacing:.08em;background:repeating-linear-gradient(90deg,#4c96f83d 0 2px,#0000 2px 18px),linear-gradient(135deg,#ffffffad,#e6ddf8c2);place-items:center;font-size:.72rem;display:grid}.demo-face-footer{justify-content:space-between;align-items:center;gap:1rem;display:flex}.demo-face-footer div{gap:.1rem;display:grid}.demo-face-footer span,.demo-attribute span,.demo-input-select span{color:#818896;letter-spacing:.08em;text-transform:uppercase;font-size:.66rem}.demo-face-footer strong{color:#050505;font-size:1.05rem;font-weight:500}.demo-face-footer>strong{font-size:clamp(1.35rem,3vh,2rem);line-height:1}.demo-attribute-grid{gap:clamp(.24rem,.6vh,.42rem);display:grid}.demo-attribute{grid-template-columns:92px minmax(0,1fr);align-items:center;gap:.65rem;display:grid}.demo-attribute div{background:#ffffffdb;border-radius:999px;height:8px;overflow:hidden}.demo-attribute i{border-radius:inherit;background:#4c96f8;height:100%;display:block}.demo-live-control{gap:clamp(.3rem,.7vh,.46rem);margin-top:auto;display:grid}.demo-live-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.65rem;display:flex}.demo-live-head h2{font-size:clamp(1.05rem,1.5vw,1.45rem);line-height:1}.demo-status-pill{color:#8b93a4;text-transform:uppercase;background:#fff;border-radius:6px;justify-content:center;align-items:center;min-width:86px;min-height:24px;padding:.22rem .45rem;font-size:.62rem;display:inline-flex}.status-recording{color:#1f5fd0;background:#dbe7fb}.status-connected{color:#2f7d4f;background:#d8eede}.status-connecting{color:#8a6400;background:#fff6dd}.status-error{color:#c0455a;background:#fdeef0}.demo-waveform{align-items:center;gap:.22rem;height:clamp(32px,5.2vh,48px);padding:.12rem 0;display:flex;overflow:hidden}.demo-waveform span{opacity:.8;background:#4c96f8;border-radius:999px;flex:3px;width:auto;max-width:3px;min-height:5px}.demo-waveform.is-recording span{animation:.76s ease-in-out infinite demo-wave}.demo-control-row{grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:.65rem;display:grid}.demo-time-badge{color:#fff;white-space:nowrap;background:#050505;border-radius:6px;justify-content:center;align-items:center;min-height:24px;padding:.14rem .38rem;font-size:.68rem;line-height:1;display:inline-flex}.demo-record-actions{justify-content:center;gap:.42rem;display:flex}.demo-record-actions button,.demo-call-footer a,.demo-call-footer button{color:#fff;letter-spacing:.02em;text-transform:uppercase;background:#050505;border-radius:6px;padding:.42rem .68rem;font-size:.68rem;line-height:1}.demo-record-actions button:last-child{color:#050505;background:#fff;border-color:#dfe2ea}.demo-audio-icon{color:#050505;place-items:center;display:grid}.demo-audio-icon svg{width:1.45rem;height:1.45rem}.demo-input-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:.6rem;display:grid}.demo-input-select{gap:.4rem;display:grid}.demo-input-select select,.demo-speaker-labels input{border-color:#0000;border-radius:6px;min-height:clamp(34px,5vh,40px);font-size:.82rem}.demo-inline-error{color:#c0455a;background:#fdeef0;border-radius:6px;margin:0;padding:.6rem .7rem;font-size:.75rem;line-height:1.35}.demo-inline-note{color:#687184;background:#ffffffb8;border-radius:6px;margin:0;padding:.6rem .7rem;font-size:.75rem;line-height:1.35}.demo-speaker-labels{grid-template-columns:repeat(2,minmax(0,1fr));gap:.6rem;margin-bottom:.85rem;display:grid}.demo-speaker-labels label{gap:.3rem;display:grid}.demo-speaker-labels span{color:#8c93a0;letter-spacing:.08em;text-transform:uppercase;font-size:.62rem}.demo-transcript-list,.demo-tips-list{scrollbar-width:thin;scrollbar-color:#6db0f5 #ffffffbf;min-height:0;overflow-y:auto}.demo-transcript-list{flex-direction:column;flex:auto;align-items:stretch;gap:.55rem;min-height:0;padding:0 .15rem .15rem 0;display:flex}.demo-transcript-card{background:#fff;border:1px solid #0000;border-radius:8px;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"speaker badge""text text""debug debug""time time";align-self:stretch;gap:.28rem .75rem;width:auto;max-width:none;margin:0;padding:.65rem .85rem;display:grid}.demo-transcript-card div{display:contents}.demo-transcript-card strong{color:#9aa0a8;letter-spacing:.06em;text-transform:uppercase;grid-area:speaker;min-width:0;font-size:.68rem;font-weight:500}.demo-transcript-card div span{color:#1f5fd0;text-transform:uppercase;background:#dbe7fb;border-radius:4px;grid-area:badge;place-self:start end;padding:.12rem .32rem;font-size:.58rem}.demo-transcript-card p{color:#111;overflow-wrap:anywhere;word-break:normal;grid-area:text;min-width:0;margin:0;font-size:.76rem;line-height:1.25}.demo-transcript-card time{color:#9aa0a8;grid-area:time;justify-self:end;font-size:.58rem;line-height:1.1}.demo-transcript-card small{color:#687184;overflow-wrap:anywhere;grid-area:debug;font-size:.58rem;line-height:1.25}.demo-role-agent{border-color:#9fc6ff7a}.demo-role-customer{background:var(--purple-tint);border-color:#7d4fb038}.demo-role-unknown{background:#ffffffc7;border-color:#bcc4d08c}.demo-transcript-card.is-partial{border-color:#9fc6ff}.demo-empty-transcript{color:#8c93a0;text-transform:uppercase;border:1px dashed #4c96f859;border-radius:8px;flex:auto;place-items:center;min-height:260px;display:grid}.demo-agent-assist{flex-direction:column;flex:auto;gap:.75rem;min-height:0;display:flex;overflow:hidden}.demo-assist-meta{background:#ffffffb8;border-radius:8px;grid-template-columns:minmax(88px,auto) minmax(0,1fr);gap:.42rem .7rem;padding:.75rem;display:grid}.demo-assist-meta span{color:#8c93a0;letter-spacing:.08em;text-transform:uppercase;font-size:.62rem}.demo-assist-meta strong{color:#050505;overflow-wrap:anywhere;min-width:0;font-size:.78rem;font-weight:500}.demo-tips-list{flex:auto;gap:.62rem;min-height:90px;margin:0;padding:0;list-style:none;display:grid}.demo-tips-list li{color:#111;background:#fff7ed;border-radius:8px;padding:.72rem .78rem .72rem 2.15rem;font-size:.78rem;line-height:1.32;position:relative}.demo-tips-list li:before{content:counter(list-item);color:#8c93a0;width:1rem;font-size:.68rem;line-height:1.32;position:absolute;top:.72rem;left:.72rem}.demo-assist-updated{color:#8c93a0;font-size:.62rem;line-height:1.2}.demo-tips-history{border-top:1px solid #9fc6ff5c;flex:0 auto;max-height:34%;margin-top:0;padding-top:.65rem;overflow-y:auto}.demo-tips-history summary{cursor:pointer;color:#8c93a0;text-transform:uppercase;font-size:.7rem}.demo-tips-history div{gap:.55rem;margin-top:.55rem;display:grid}.demo-tips-history article{background:#ffffffad;border-radius:8px;gap:.28rem;padding:.65rem;display:grid}.demo-tips-history article>strong{color:#050505;text-transform:uppercase;font-size:.72rem;font-weight:500}.demo-tips-history article>span{color:#8c93a0;font-size:.62rem}.demo-tips-history ol{gap:.22rem;margin:0;padding-left:1.1rem;display:grid}.demo-tips-history li{color:#111;font-size:.68rem;line-height:1.3}.demo-empty-assist{text-align:center;border:1px dashed #4c96f859;border-radius:8px;flex:auto;place-content:center;gap:.45rem;min-height:260px;padding:1rem;display:grid}.demo-empty-assist strong{color:#8c93a0;text-transform:uppercase;font-size:.78rem;font-weight:500}.demo-empty-assist p{color:#687184;max-width:26ch;margin:0 auto;font-size:.72rem;line-height:1.35}.demo-call-footer{flex:none;justify-content:flex-end;align-items:center;gap:.75rem;display:flex}.demo-complete-status{color:#687184;text-align:right;font-size:.72rem;line-height:1.2}@keyframes demo-wave{0%,to{transform:scaleY(.66)}50%{transform:scaleY(1.08)}}.auth-shell{place-items:center;min-height:100vh;padding:1.5rem;display:grid}.auth-card{border-radius:var(--radius-lg);border:1px solid var(--line);width:min(560px,100%);box-shadow:var(--shadow-soft);background:#fff;padding:2.2rem}.auth-brand{flex-direction:column;align-items:center;margin-bottom:1.5rem;display:flex}.auth-brand .brand-eye{width:150px;height:auto}@keyframes pulse-status{0%{transform:scale(.9);box-shadow:0 0 #c58b0066}70%{transform:scale(1);box-shadow:0 0 0 10px #c58b0000}to{transform:scale(.9);box-shadow:0 0 #c58b0000}}@keyframes pulse-recorder{0%,to{transform:scale(1);box-shadow:0 0 #c24b272e}50%{transform:scale(1.04);box-shadow:0 0 0 16px #c24b2708}}@keyframes recording-bars{0%,to{opacity:.65;transform:scaleY(.72)}50%{opacity:1;transform:scaleY(1.1)}}@media (width<=1100px){.hero-bars,.stat-grid,.conversation-summary-card,.detail-panels,.detail-lower-grid,.raw-analysis-grid,.video-analysis-grid,.video-analysis-columns,.qa-overview-grid,.qa-insights-grid,.qa-settings-grid,.qa-question-grid,.grid-form,.score-summary-grid,.header-editor-grid,.workflow-form-grid,.workflow-kv-row,.demo-call-grid{grid-template-columns:1fr}.hero-bars{min-height:0;display:grid}.hero-bar-group{min-height:120px;height:auto!important}.explorer-actions{justify-content:stretch}.grid-pager{flex-wrap:wrap;justify-content:stretch}.demo-call-shell{height:auto;min-height:100vh;overflow:visible}.demo-call-grid{flex:none;height:auto;min-height:0}.demo-panel{min-height:min(68vh,720px);overflow:visible}.demo-face-panel{overflow:visible}}.auth-mode-switch{border-radius:var(--radius-md);background:var(--surface);grid-template-columns:1fr 1fr;gap:.35rem;padding:.3rem;display:grid}.auth-mode-switch button{color:var(--muted);background:0 0;border-color:#0000}.auth-mode-switch button.active{color:var(--ink);border-color:var(--line);background:#fff;box-shadow:0 2px 8px #141c3014}@media (width<=860px){.app-shell{flex-direction:column}.sidebar{border-right:none;border-bottom:1px solid var(--line);flex-flow:wrap;flex:none;align-items:center;gap:.5rem;width:100%;height:auto;position:static}.sidebar-nav{flex-flow:wrap}.sidebar-foot{margin-top:0}.nav-item span{display:none}.nav-item{padding:.6rem}}@media (width<=720px){.demo-call-shell{padding:.85rem}.demo-call-header,.demo-brand,.demo-live-head,.demo-panel-head{align-items:flex-start}.demo-brand img{width:92px;height:60px}.demo-control-row,.demo-input-grid,.demo-speaker-labels{grid-template-columns:1fr}.demo-record-actions{justify-content:stretch}.demo-record-actions button{flex:1 1 0}.demo-audio-icon{display:none}.demo-panel{min-height:auto}.demo-transcript-list,.demo-tips-list{max-height:520px}}